Frequently Asked Questions
Everything you need to know about your premium formal wear experience.
What is the typical delivery timeframe for my order?
We aim to process and dispatch all orders within 24-48 hours. Depending on your location, you can expect delivery within 3 to 7 business days.
How do I ensure I am selecting the correct size?
Each product page features a detailed size guide. We recommend measuring a well-fitting shirt you already own and comparing it against our 'The Formal Club' size chart for the perfect fit.
What is your return and exchange policy?
We offer a hassle-free 7-day return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund or replacement.
Do you offer customization or bespoke tailoring services?
Currently, we offer standard ready-to-wear sizes. However, our designs are crafted with extra margins to allow for minor local alterations if you prefer a custom-tailored feel.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and offer a Cash on Delivery (COD) option for most pin codes across the country.
How should I care for my formal shirts to maintain their quality?
To ensure longevity, we recommend professional dry cleaning or a gentle machine wash in cold water. Always iron on a medium heat setting and avoid using bleach.