Returns & Exchanges
At The Formal Club, we strive to ensure you look your sharpest, offering a hassle-free 7-day return and exchange policy for all unworn apparel. If your fit isn't perfect, we are committed to making it right through a seamless reverse pickup process.
Return Process
- 1.Initiate Request
Visit our Returns Portal and enter your order ID and email address to select the items you wish to return or exchange.
- 2.Quality Check Preparation
Ensure the garments are unused, unwashed, and have all original tags attached before securely packing them in the original shipping box.
- 3.Reverse Pickup
Our courier partner will arrive at your doorstep within 48 hours of your request to collect the package at no additional cost to you.
- 4.Refund or Exchange Processing
Once the item passes our quality inspection at the warehouse, your refund will be credited to your original payment method or your exchange size will be dispatched.